Documentation

Detergent Dispenser Events Overview

This page provides a chronological overview of all events related to a specific Detergent Dispenser. This page can be accessed from the Detergent Dispenser Configuration Page. It is intended for service engineers and support staff to monitor device activity, analyze usage, and troubleshoot issues.

Detergent Dispenser Event List

Purpose of the Page

The Events Overview allows you to:

Track device operations and user actions
Analyze program usage and durations
Identify service and technical events
Review the latest machine status
Investigate abnormal behavior or errors

Event List

Each row in the table represents a single event generated by the Detergent Dispenser or the backend system.

Columns Description

Event Date – Date and time when the event occurred.
Equipment Item – The machine that generated the event.
GUID – Unique identifier of the event record.
Status – Current event state:
- Active – The event is currently ongoing.
- Resolved – The event has ended.
Name – Event type (e.g. Door Opened, Program).
Sub code – Internal event code or program identifier (e.g. PRG_1).
Description – Human-readable event details (e.g. selected program name).
Resolved At – Timestamp when the event was completed.
Duration – Event duration in seconds.
Tags – Event classification labels (e.g. Program Start, Door Opened, Machine Service, Technical).

Typical Events

Common event types include:

Program Start – Indicates that a Detergent Dispenser program has been started.
Machine Service – Service-related system events.
Technical – Initialization or internal system events.

Usage Scenarios

This page is typically used to:

Verify that programs are executed correctly
Check how often and when devices are used
Investigate user complaints or service tickets
Analyze machine downtime and idle periods

From this page, you can:

Click on an event to open its detailed view
Switch between different equipment items
Navigate back to the Detergent Dispenser or equipment overview pages