Configure Draft Creation Frequency

Draft email creation is performed automatically by a scheduled system process.

This process periodically collects system events based on configured rules and generates email drafts that will later be sent to recipients.

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Where to Configure

Navigate to:

Settings → Technical → Scheduled Actions

Find the scheduled action:

Sending equipment events to a mailing list

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Key Parameters

Scheduler User

Defines the system user under which the process is executed.

• Typically set to a system or service user (e.g. ChatBot)

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Execute Every

Defines how often the system generates email drafts.

Example:

• 5 Minutes → drafts are generated every 5 minutes

⚠️ This parameter controls how frequently the system collects and prepares notification data.

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Active

Enables or disables the scheduled process.

• Enabled → drafts are generated automatically
• Disabled → no drafts will be created

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Next Execution Date

Displays the next planned execution time.

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Number of Calls

Defines how many times the action will be executed.

• -1 → unlimited (recommended)

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Priority

Defines execution priority compared to other scheduled actions.

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How It Works

1. The scheduler runs at the defined interval
2. System collects events based on Mailing List Event Configuration
3. If the specified events occur Email drafts are generated
4. Drafts are stored and prepared for sending

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Recommendations

• Use short intervals (e.g. 5–10 minutes) for near real-time notifications
• Ensure the action is Active
• Do not change the model or technical parameters unless necessary

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Notes

• This step only creates draft emails
• Sending emails is configured separately
• If disabled, no notifications will be prepared
• If an event occurs once, a notification for it is created only once