Happy Hours

The Happy Hours feature allows you to define time-based discounts by applying special price lists during selected time periods.

This functionality is typically used to increase machine utilization during off-peak hours by offering reduced prices.

Happy Hours configuration consists of three main elements:

1. Schedule (time slots) – defines when the discount is active
2. Price Lists – defines discounted pricing
3. Target Equipment – defines where the pricing applies

The configured pricing is applied to:

• Selected Vending Units
• All connected equipment (washing machines, dryers, etc.)

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Navigation

To access Happy Hours:

Equipment → Settings → Happy Hours

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Creating a Happy Hours Rule

1. Click New
2. Enter a Name (e.g., Mon–Sun, Weekend Discount)
3. Select:
   • Equipment Items (e.g., TRE01 vending unit)
   • Optional Loyalty Programs (e.g., this will only apply when paying with gift card)

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Schedule Configuration

In the Schedule section you define when the Happy Hours are active.

Add Time Slot

Click Add a line to create a new time slot.

Each slot contains:

• Label – descriptive name (auto-generated or custom)
• Start time
• End time
• Days of Week

Example:

• Monday: 09:00 – 18:00
• Sunday: 10:00 – 18:00

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Slot Creation Dialog

When creating or editing a slot:

• Select the Happy Hour rule
• Choose Days of Week
• Define:
  • Start time
  • End time
• Enable or disable the slot using the toggle

Click:

• Save & Close – to finish
• Save & New – to add another slot

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Price List Assignment

In the Price Lists section:

1. Click Add a line
2. Select:
   • Programs Template (e.g., Washing 7 kg, Dryer 17 kg)
   • Pricelist (discounted price configuration)

The selected price list will override the default pricing only during the defined Happy Hours time slots.

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How It Works

• During configured time periods:
  • The system automatically applies Happy Hours pricing
• Outside those periods:
  • Default pricing is restored

This logic is fully automatic and does not require user interaction.

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Key Notes

• Multiple time slots can be defined within one Happy Hours rule
• Different programs (wash/dry) can have different discount pricing
• Happy Hours can be applied to:
  • Single vending unit
  • Multiple devices
• Pricing is managed centrally via backend

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Typical Use Cases

• Off-peak discounts (morning / late evening)
• Weekend promotions
• Loyalty campaigns
• Dynamic pricing strategies for load balancing