Detergent Dispensers
Detergent Dispensers
Section titled “Detergent Dispensers”The MX2150 Vending Unit can be equipped with an integrated detergent dispensing system for supplying detergent to the customer.
Depending on the machine configuration, the dispenser can be designed for different detergent combinations:
- Detergent Dispenser Liquid/Powder
- Detergent Dispenser Liquid/Liquid
Both variants use two independently controlled dispensing channels. Each channel can be configured separately and assigned to a detergent dispensing program.
The exact mechanical implementation of a channel depends on the type of detergent to be dispensed.
Operating Principle
Section titled “Operating Principle”The detergent dispenser is controlled by the Vending Unit.
When the customer selects a detergent product, the Vending Unit starts the corresponding dispensing program. The program determines:
- which dispensing channel is activated;
- whether one or both channels are used;
- how long each channel remains active.
The primary dosing parameter is therefore the dispensing time in seconds.
Different detergents have different physical properties and flow characteristics. For this reason, the relationship between dispensing time and actual dispensed quantity must be determined during calibration.
For example, if a detergent product requires 100 ml of liquid detergent, the corresponding channel must be calibrated so that the configured operating time produces approximately this quantity under normal operating conditions.
The actual dispensing quantity depends on the detergent, the dispensing mechanism, the condition of the tubing and other physical characteristics of the dosing system. Calibration must therefore be performed using the detergent actually used in the machine.
System Architecture
Section titled “System Architecture”A typical detergent dispensing system consists of:
-
Detergent storage
- container or reservoir for liquid detergent;
- container or hopper for powder detergent.
-
Dispensing channels
- Channel 0;
- Channel 1.
-
Dispensing mechanism
- liquid dispensing mechanism for liquid detergent;
- powder dispensing mechanism for dry detergent, depending on the dispenser version.
-
Outlet
- delivers the detergent into the customer’s container.
-
Control system
- receives commands from the Vending Unit;
- starts and stops individual dispensing channels according to the selected program.
-
Software configuration
- program template;
- channel assignment;
- dispensing time for each active channel.
[Detergent Dispenser - Functional Diagram]
Dispensing Channels
Section titled “Dispensing Channels”The dispenser provides two separately controlled channels:
| Channel | Function | Configuration |
|---|---|---|
| Channel 0 | Detergent dispensing | Depends on dispenser type |
| Channel 1 | Detergent dispensing | Depends on dispenser type |
A dispensing program can use:
- Channel 0 only;
- Channel 1 only;
- both channels.
If both channels are enabled in the same program, each channel has its own independently configurable dispensing time.
Program Control
Section titled “Program Control”The detergent dispenser operates according to the program template assigned to the device in the backend.
Each program defines the dispensing sequence for the selected detergent product.
For each active channel, the main configurable parameter is:
Dispensing time [s]
This value determines how long the corresponding dispensing mechanism remains active.
The actual delivered quantity is established by calibration and depends on the detergent used in the machine.
Detergent Dispenser Liquid/Powder
Section titled “Detergent Dispenser Liquid/Powder”The Liquid/Powder Detergent Dispenser is a two-channel dispensing system designed for installations where liquid and dry detergent products are supplied from the same Vending Unit.
A typical configuration is:
| Channel | Detergent type |
|---|---|
| Channel 0 | Liquid detergent |
| Channel 1 | Powder / dry detergent |
The final channel assignment depends on the specific machine configuration and must be verified for the installed dispenser.
Functional Principle
Section titled “Functional Principle”The two channels use separate dispensing mechanisms.
Liquid Channel
Section titled “Liquid Channel”The liquid channel transfers detergent from its storage container to the dispensing outlet.
The amount supplied is controlled by the operating time configured for the corresponding program.
Powder Channel
Section titled “Powder Channel”The powder channel supplies a defined quantity of dry detergent from its storage compartment to the dispensing outlet.
The amount supplied is controlled by the operating time configured for the corresponding program.
Because dry products can differ significantly in density, particle size and flow properties, the powder channel must be calibrated with the actual detergent used in the machine.
[Liquid/Powder Dispenser Principle]
Programs
Section titled “Programs”A program can activate:
- only the liquid channel;
- only the powder channel;
- both channels, depending on the machine configuration.
Each active channel has an individual dispensing time.
Technical Data
Section titled “Technical Data”| Parameter | Value |
|---|---|
| Number of channels | 2 |
| Supported media | Liquid detergent + powder/dry detergent |
| Liquid channel mechanism | TBD |
| Powder channel mechanism | TBD |
| Liquid storage capacity | TBD |
| Powder storage capacity | TBD |
| Dispensing outlet | TBD |
| Supply voltage | TBD |
Maintenance Notes
Section titled “Maintenance Notes”Pay particular attention to:
- deposits in the powder dispensing path;
- moisture entering the powder storage area;
- caking or bridging of powder;
- contamination of the dispensing outlet;
- leakage from liquid lines;
- hardened or damaged liquid tubing.
Never mix incompatible detergents or refill a compartment with a different chemical without cleaning it according to the detergent manufacturer’s instructions.
Both channels must be calibrated separately.
Detergent Dispenser Liquid/Liquid
Section titled “Detergent Dispenser Liquid/Liquid”The Liquid/Liquid Detergent Dispenser provides two independently controlled channels for dispensing liquid detergent products.
A typical configuration is:
| Channel | Detergent type |
|---|---|
| Channel 0 | Liquid detergent A |
| Channel 1 | Liquid detergent B |
The two channels may contain different detergent products and must therefore be configured and calibrated independently.
Functional Principle
Section titled “Functional Principle”Each channel transfers liquid detergent from its respective storage container to the dispensing outlet.
The quantity dispensed is controlled by the operating time configured for the selected detergent program.
Because viscosity and other physical characteristics differ between detergent products, equal operating times do not necessarily produce equal dispensing quantities.
[Liquid/Liquid Dispenser Principle]
Programs
Section titled “Programs”A program can use:
- Channel 0 only;
- Channel 1 only;
- both channels.
When both channels are enabled, a separate dispensing time is stored for each channel.
Example:
| Program | Channel 0 | Channel 1 |
|---|---|---|
| Program 1 | 8.0 s | — |
| Program 2 | — | 12.5 s |
| Program 3 | 10.0 s | 6.5 s |
The values above are examples only.
Technical Data
Section titled “Technical Data”| Parameter | Value |
|---|---|
| Number of channels | 2 |
| Supported media | Liquid detergent |
| Channel control | Independent |
| Pump / dispensing mechanism | TBD |
| Tube type and dimensions | TBD |
| Container capacity | TBD |
| Supply voltage | TBD |
Maintenance Notes
Section titled “Maintenance Notes”Regularly inspect:
- detergent containers;
- suction lines;
- dispensing lines;
- connections;
- tubing condition;
- dispensing outlet;
- leakage;
- air bubbles or interrupted detergent flow.
When changing the detergent product, the affected channel should be cleaned or flushed as required and recalibrated before returning the dispenser to normal operation.
Technical Data
Section titled “Technical Data”The following values must be confirmed for the final dispenser configuration.
| Parameter | Value |
|---|---|
| Number of dispensing channels | 2 |
| Supported configurations | Liquid/Powder, Liquid/Liquid |
| Channel control | Individually controlled |
| Primary dosing parameter | Dispensing time |
| Time adjustment resolution | 0.1 s |
| Supply voltage | TBD |
| Maximum power consumption | TBD |
| Liquid pump type | TBD |
| Powder dispensing mechanism | TBD |
| Hose / tube dimensions | TBD |
| Maximum recommended dispensing time | TBD |
| Operating temperature | TBD |
| Storage temperature | TBD |
| Protection class | TBD |
Safety
Section titled “Safety”Only trained service personnel should perform installation, maintenance or calibration of the detergent dispenser.
Before opening the dispenser or working on internal components:
- Stop the current dispensing operation.
- Disconnect the Vending Unit from the mains supply when work on electrical components is required.
- Prevent accidental activation of the dispensing mechanism.
- Wear personal protective equipment appropriate for the detergent being used.
- Follow the detergent manufacturer’s safety instructions and Safety Data Sheet.
⚠️ Chemical hazard: Detergents may be corrosive, irritating or otherwise hazardous. Avoid direct contact with skin and eyes and immediately clean any leakage or spillage according to the chemical manufacturer’s instructions.
Maintenance
Section titled “Maintenance”Regular inspection and maintenance help ensure reliable and repeatable detergent dispensing.
Routine Inspection
Section titled “Routine Inspection”Check the dispenser regularly for:
- sufficient detergent level;
- leakage;
- damaged or disconnected hoses;
- blocked dispensing outlets;
- detergent deposits;
- contamination inside the dispenser;
- correct operation of each dispensing channel.
The exact maintenance interval depends on operating intensity and the detergent products used.
Cleaning
Section titled “Cleaning”Clean detergent residues before they harden or accumulate.
When cleaning the dispenser:
- Follow the detergent manufacturer’s Safety Data Sheet.
- Use appropriate personal protective equipment.
- Do not mix different chemical products.
- Prevent liquid from entering electrical components.
- Ensure that all cleaned components are correctly reinstalled before returning the dispenser to operation.
For powder dispensing systems, pay particular attention to areas where detergent can absorb moisture and form deposits.
For liquid systems, inspect tubing and connections for deposits, leakage, hardening or deterioration.
Changing Detergent
Section titled “Changing Detergent”If a different detergent product is installed:
- Remove or isolate the previous product.
- Clean or flush the affected dispensing path where required.
- Install the new detergent.
- Prime the dispensing path if necessary.
- Perform a new calibration.
- Run a test dispensing cycle and verify the delivered quantity.
A calibration value established for one detergent should not automatically be assumed to be correct for another detergent.
Calibration
Section titled “Calibration”The dispenser must be calibrated so that the configured operating time corresponds to the required quantity of detergent.
Different detergent products can have different physical properties. Therefore, the dispensing time must be adjusted to the detergent actually installed in the machine.
Opening the Calibration Interface
Section titled “Opening the Calibration Interface”Enter Service Mode on the Vending Unit and select the Detergent Dispenser.
Select the program that you want to calibrate.

The calibration interface for the selected program opens.

The header identifies the selected dispenser and program, for example:
Calibration: Dispenser machine 13 — Program 1
For every channel used by the selected program, the interface provides:
- channel number;
- current dispensing time in seconds;
- − and + buttons for adjusting the dispensing time;
- Start and Stop for measuring the dispensing time;
- Test for testing the configured value;
- Save for storing the calibrated value.
Determining the Dispensing Time
Section titled “Determining the Dispensing Time”To calibrate a channel:
- Place a suitable measuring container under the corresponding detergent outlet of the Vending Unit.
- Press Start.
- The dispenser starts dispensing detergent. At the same time, the time counter between the − and + buttons starts counting the dispensing time in seconds.
- Monitor the quantity collected in the measuring container.
- When the required quantity is reached, press Stop.
- The timer stops and displays the measured dispensing time.
- Press Save.
The measured value is stored as the dispensing time for the selected program and channel.
The calibration must be performed using the detergent actually installed in the dispenser.
Testing the Calibration
Section titled “Testing the Calibration”After saving the value, verify the calibration using Test.
- Press Test for the channel to be checked.
- Place the measuring container under the corresponding outlet.
- Start detergent dispensing on the Vending Unit.
- Wait until the complete dispensing program has finished.
- Check the quantity collected in the measuring container.
If the quantity is not correct, adjust the dispensing time using − or +.
Each button press changes the dispensing time by 0.1 seconds.
Repeat the test until the required quantity is dispensed and press Save.
Two-Channel Programs
Section titled “Two-Channel Programs”A detergent program can use both dispensing channels.
If both channels are active, the calibration interface displays separate settings for Channel 0 and Channel 1.

Each channel can be measured, adjusted, tested and saved independently.
Troubleshooting
Section titled “Troubleshooting”| Symptom | Possible cause | Action |
|---|---|---|
| No detergent is dispensed | Empty container, blocked line, channel not operating | Check detergent supply, line and channel operation |
| Dispensed quantity is too low | Incorrect calibration, restriction, changed detergent characteristics | Inspect the line and recalibrate |
| Dispensed quantity is too high | Incorrect dispensing time | Recalibrate and reduce dispensing time |
| Irregular liquid flow | Air in line, deteriorated tubing, connection problem | Inspect and prime the line; replace damaged components |
| Powder dispensing is irregular | Moisture, caking or blockage | Clean and dry the powder path |
| One channel works, the other does not | Channel-specific mechanical or configuration problem | Check the affected channel and program configuration |
If the cause cannot be identified during routine maintenance, stop using the affected dispensing channel and contact technical support.